Exterior view, The Waterfront Hotel in Kuching
Club Floor Twin Room - Bed, The Waterfront Hotel in Kuching
Bar/lounge, The Waterfront Hotel in Kuching
Bar/lounge, The Waterfront Hotel in Kuching
The Waterfront Hotel
Entrance, The Waterfront Hotel in Kuching
The Waterfront Hotel

Removed from saved list

8.9Excellent

7,012 reviews

7,012 reviews

Location 9.4
Cleanliness 9.0
Service 9.0
Facilities 8.7
Room comfort and quality 8.7
Value for money 8.7
See map

9.4Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Textile Museum
40 m
Harmony Arch
60 m
Plaza Merdeka
60 m
Empress Studio
90 m
The Ranee Museum
100 m
Popular landmarks
Kuching Esplanade
260 m
Sarawak Museum
420 m
Chinese Museum
490 m
Cat Monument
1.2 km
Sarawak Orchid Garden
2.0 km
Closest landmarks
Main Post Office
70 m
Visitor's Information Centre, Kuching
80 m
Majid & Sons
190 m
Square Tower
210 m
Padang Merdeka Park
220 m

The Waterfront Hotel

68, Jalan Tun Abang Haji Openg, Kuching City Center, Kuching, Malaysia, 93000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuching City Center part of Kuching, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Semenggoh Nature Reserve. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Sparkling clean

Located in heart of Kuching

Check-in [24-hour]

Airport transfer

Great Breakfast

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

14 travelers have booked today.

Value for money8.7
Location rating9.4
Nearest airportKuching International Airport (KCH)
Distance to airport8.0 km

Rooms available at The Waterfront Hotel

Excellent
Room comfort & quality

8.7

Club Floor King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Floor Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier King
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Club Floor Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Junior King Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Premier Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Family
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Family
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Premier Twin Room with View
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What dining options are provided at The Waterfront Hotel?

Start your day with The Waterfront Hotel's accessible cuisine and food options which includes a selection of options such as Western cuisine, Vegetarian restaurant,and Buffet in restaurant for you to choose from.

Does The Waterfront Hotel provide laundry services?

Yes! The Waterfront Hotel offers laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What procedures does The Waterfront Hotel take in terms of hygiene, safety, and cleanliness?

The Waterfront Hotel satisfy our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, temperature check for guests and staff, body thermometer, staff trained in safety protocol, and sterilizing equipment for heightened safety measures and hygiene protocols.

Are there ATM on-site at The Waterfront Hotel?

Yes! The benefits of staying at The Waterfront Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What public parks are close by The Waterfront Hotel?

While residing at The Waterfront Hotel, indulge in your morning or evening stroll at nearby park which include Panggung Udara Kuching, Taman Rekreasi Wisma Bapa Malaysia, and Le'Park.

What was the average room rate for The Waterfront Hotel been in the past month?

The typical room rate for The Waterfront Hotel in the past month is 421.96 MYR, compared to city's average of 147.08 MYR.

What payment cards are accepted at The Waterfront Hotel?

The Waterfront Hotel supports up to 4, with payment card options such as American Express, Visa, and MasterCard.

What do travelers like most about The Waterfront Hotel?

Verified guests that stayed at The Waterfront Hotel have given this property a rating of 9.397 for its remarkable location as the primary highlight for their stay.

What is the verified guest review consensus about The Waterfront Hotel's food?

62.0% of our verified customer reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Waterfront Hotel down in the review.

What is the typical rating that past Solo travelers' have given to The Waterfront Hotel?

Past solo travelers that have stayed at this property have given The Waterfront Hotel an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Waterfront Hotel?

Past local visitors that have stayed at this property have given The Waterfront Hotel an average rating of 9.2. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

What time is check-in and check-out at The Waterfront Hotel?

Check-in is from 03:00 PM. You may ask for early check-in during booking, subject to availability. Customers checking in prior to the specified time period may be charged an additional fee.

What people love about The Waterfront Hotel

  • 10

    Exceptional
    Cleanliness

    "Room - Clean, bed super comfy, bathroom spacious and clean, amazing view."

    Nur

    |

    June 3, 2023

  • 9.6

    Exceptional
    Location

    "The location is very strategic, a plus point since the merdeka mall is accessable via level G and"

    sue

    |

    October 5, 2023

  • 10

    Exceptional
    Location

    "The hotel location is strategic for sightseeing within Kuching waterfront area and the kids love the hotel's swimming pool."

    Justin

    |

    October 1, 2023

Property ranking|Compared to 891 Kuching properties
Room comfort score
8.7/10
Couples review score
9.1/10
Location score
9.4/10
Room size
34 sqm.
Better than
99
%
of Kuching properties
Better than
96
%
of Kuching properties
Better than
95
%
of Kuching properties
Bigger than
93
%
of Kuching properties
More about The Waterfront Hotel

More about The Waterfront Hotel

Experience Luxury and Convenience at The Waterfront Hotel in Kuching

Discover a world of luxury and convenience at The Waterfront Hotel, a 5-star oasis nestled in the heart of Kuching, Malaysia. With its prime location and impeccable service, this hotel offers the perfect blend of comfort and style for both business and leisure travelers. Boasting 208 elegantly designed rooms, The Waterfront Hotel provides a tranquil retreat for guests. Each room is thoughtfully furnished with modern amenities and tasteful decor, ensuring a comfortable stay. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Suite, you'll find yourself surrounded by understated elegance and a soothing ambiance. Convenience is key at The Waterfront Hotel, with its close proximity to Kuching International Airport, just a short 30-minute drive away. This makes it an ideal choice for travelers seeking a hassle-free journey. Upon arrival, guests are greeted by a warm and friendly staff, ready to assist with any requests or inquiries. Check-in begins at 3:00 PM, allowing ample time to settle in and explore the hotel's myriad of amenities.

Unwind and Indulge in The Waterfront Hotel's Entertainment Facilities

At The Waterfront Hotel, your entertainment needs are well taken care of. Whether you are looking to unwind, socialize, or indulge in some retail therapy, this hotel has got you covered. With a range of entertainment facilities including shops, a bar, a salon, and a gift/souvenir shop, you will never have a dull moment during your stay. Step into the hotel's shops and discover a world of retail delights. From designer clothing to unique handicrafts, there is something to suit every taste and style. After a day of exploring the city, head to the bar and enjoy a refreshing drink while mingling with fellow guests. The cozy ambiance and friendly staff will make you feel right at home. For those looking to pamper themselves, the salon offers a variety of beauty and wellness treatments. Indulge in a rejuvenating massage, get a stylish haircut, or opt for a luxurious facial. You will leave feeling refreshed and revitalized. Don't forget to visit the gift/souvenir shop to pick up a memento of your stay or a special gift for loved ones back home. With its wide range of options, you are sure to find something that captures the essence of your time in Kuching.

Stay Active and Refreshed at The Waterfront Hotel's Sports Facilities

At The Waterfront Hotel in Kuching, Malaysia, guests can enjoy a range of sports facilities that are perfect for staying active and refreshed during their stay. Dive into the indoor pool for a refreshing swim, no matter the weather outside. The pool is spacious and well-maintained, providing a serene environment for guests to relax and unwind. For those who prefer a more intense workout, the 24-hour fitness center is fully equipped with state-of-the-art exercise machines and equipment. Whether you're into cardio or strength training, you'll find everything you need to maintain your fitness routine. The fitness center is spacious and well-lit, creating a motivating atmosphere to help you achieve your fitness goals. After a workout or swim, head over to the poolside bar to quench your thirst and replenish your energy. The poolside bar offers a wide selection of refreshing beverages and light snacks, making it the perfect spot to unwind and socialize with fellow guests. Whether you're enjoying a post-workout protein shake or sipping on a tropical cocktail, the poolside bar provides a relaxing and vibrant ambiance. With its indoor pool, 24-hour fitness center, and poolside bar, The Waterfront Hotel offers a range of sports facilities that cater to all guests' needs. Whether you're looking to stay active, relax, or socialize, these facilities provide the perfect setting for a memorable stay in Kuching, Malaysia.

Convenience Facilities at The Waterfront Hotel

At The Waterfront Hotel in Kuching, Malaysia, guests can enjoy a range of convenient facilities that enhance their stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, ensuring their cravings are satisfied whenever they arise. The hotel also offers laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, The Waterfront Hotel provides safety deposit boxes, allowing guests to securely store their valuables during their visit. The friendly and attentive concierge team is always ready to assist with any requests or recommendations, ensuring that guests have a hassle-free and enjoyable experience. With Wi-Fi available in both public areas and all rooms, guests can stay connected and browse the internet at their convenience. The hotel also offers a designated smoking area for those who enjoy a smoke. Additionally, there is a convenience store on-site, providing guests with easy access to essential items. Other convenient facilities at The Waterfront Hotel include dry cleaning services, express check-in/check-out, and luggage storage. Daily housekeeping ensures that guests can always return to a clean and tidy room. With these exceptional convenience facilities, The Waterfront Hotel aims to provide a comfortable and hassle-free stay for all its guests.

Convenient Transport Facilities at The Waterfront Hotel

At The Waterfront Hotel, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your travel needs are met. For guests arriving by air, our airport transfer service provides a seamless and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, making your transition to the hotel effortless. If you prefer to drive yourself, we offer valet parking services for your convenience. Our dedicated staff will take care of parking your vehicle securely, allowing you to relax and enjoy your stay without worrying about finding a parking spot. For those who prefer to explore the city on their own, we have a car park onsite where you can safely park your vehicle. The car park is free of charge for our guests, providing added convenience and peace of mind. Additionally, if you don't have your own vehicle, we also offer car hire services. Whether you need a car for a few hours or a few days, our reliable car hire service allows you to explore Kuching at your own pace. For quick and easy transportation within the city, our taxi service is readily available. Our staff can assist you in arranging a taxi, ensuring you reach your destination efficiently. At The Waterfront Hotel, we strive to provide the utmost convenience for our guests, and our comprehensive range of transport facilities reflects this commitment. Whether you prefer to drive yourself or rely on our reliable services, we have you covered. Book your stay with us and enjoy a stress-free travel experience.

Delightful Dining Experiences at The Waterfront Hotel

At The Waterfront Hotel, guests can indulge in a variety of dining options that cater to every palate. Start your day with a scrumptious breakfast at the breakfast buffet, where you can choose from a range of continental delights to kickstart your morning. For those who prefer a more relaxed dining experience, the hotel's coffee shop is the perfect spot to enjoy a cup of freshly brewed coffee or tea, accompanied by delectable pastries and snacks. When hunger strikes, guests can savor a delightful meal at the hotel's restaurant, which offers a diverse menu featuring both local and international cuisines. Whether you're in the mood for traditional Malaysian dishes or international favorites, the restaurant's talented chefs will surely satisfy your cravings. Additionally, The Waterfront Hotel also boasts a halal restaurant, ensuring that all guests can enjoy delicious meals that adhere to their dietary preferences. For those who prefer to dine in the comfort of their own room, the hotel provides 24-hour room service, allowing guests to enjoy a delectable meal at any time of the day or night. If you're in the mood for a barbecue, the hotel offers BBQ facilities where you can grill your favorite meats and vegetables to perfection. Alternatively, guests can also make use of the shared kitchen facilities to prepare their own meals. To ensure a hassle-free stay, The Waterfront Hotel provides daily housekeeping services and offers grocery deliveries, allowing guests to conveniently stock up on their favorite snacks and beverages. With its wide array of dining facilities, The Waterfront Hotel ensures that every guest's culinary desires are met, making your stay in Kuching a truly unforgettable experience.

Comfort and Variety at The Waterfront Hotel

The Waterfront Hotel in Kuching, Malaysia offers a wide range of room options to suit every traveler's needs. From spacious Club Floor Family rooms with 2 Queen Beds to cozy Deluxe Twin rooms with 2 Single Beds, there is something for everyone at this stylish hotel. The Junior King Suite is perfect for those seeking a touch of luxury, with its expansive 52 square meters of space and a comfortable King Bed. With a total of 10 room types to choose from, guests can find the perfect accommodation to fit their preferences and budget. Booking your stay at The Waterfront Hotel through Agoda ensures that you will get the best prices available. Agoda's competitive rates guarantee that you won't find a better deal elsewhere. Plus, Agoda's user-friendly platform makes the booking process quick and hassle-free. With just a few clicks, you can secure your room at The Waterfront Hotel and look forward to a seamless and enjoyable stay in Kuching.

Explore the Vibrant Kuching City Center

Welcome to the heart of Kuching, Malaysia - the bustling and vibrant Kuching City Center. Nestled along the serene Sarawak River, this charming city center is a melting pot of cultures, offering a delightful blend of old-world charm and modern attractions. Immerse yourself in the rich history and cultural heritage of Kuching as you stroll through its lively streets. Admire the colonial architecture that lines the riverfront, with its charming shop houses and historic buildings. Discover the city's diverse culinary scene, where you can indulge in mouthwatering local delicacies and international cuisine. Kuching City Center is also a shopper's paradise, with a variety of markets, malls, and boutiques offering everything from traditional handicrafts to trendy fashion. Don't miss the opportunity to explore the bustling markets, such as the famous Main Bazaar, where you can find unique souvenirs and traditional Sarawakian crafts. Whether you're a history buff, a food lover, or a shopaholic, Kuching City Center has something to offer everyone. Experience the vibrant energy of this captivating city as you explore its charming streets, soak in its rich culture, and create lasting memories.

Traveling from the Airport to The Waterfront Hotel in Kuching, Malaysia

Located in the heart of Kuching City Center, The Waterfront Hotel is a convenient and stylish choice for travelers visiting Kuching, Malaysia. Getting to the hotel from the nearest airport is a breeze, ensuring a hassle-free start to your stay. Kuching International Airport (KIA) is the main airport serving Kuching and is located approximately 11 kilometers away from The Waterfront Hotel. Upon arrival at the airport, there are several transportation options available. One popular choice is to take a taxi directly to the hotel, which takes around 20 minutes depending on traffic. Taxis are readily available outside the airport and offer a comfortable and convenient way to reach your destination. Another option is to use a ride-hailing service such as Grab, which is widely used in Malaysia. Simply download the Grab app on your smartphone, book a ride, and wait for your driver to pick you up at the designated area. This is a convenient and cost-effective option for solo travelers or those with lighter luggage. For those who prefer public transportation, buses are available at the airport. The Airport Shuttle Bus is a reliable and affordable option, with regular departures to various destinations in Kuching. Look for the bus stop outside the arrival hall and check the schedule for the bus that goes to Kuching City Center. From there, it's just a short walk to The Waterfront Hotel. No matter which mode of transportation you choose, the journey from Kuching International Airport to The Waterfront Hotel is a seamless one, allowing you to start your Kuching adventure with ease and comfort.

Discover the Vibrant Surroundings of The Waterfront Hotel

Located in the heart of Kuching, Malaysia, The Waterfront Hotel offers a prime location with a plethora of nearby landmarks and attractions. Step outside the hotel and find yourself immersed in the beauty and charm of Kuching Esplanade. Take a leisurely stroll along the picturesque waterfront promenade, lined with palm trees and offering stunning views of the Sarawak River. For those interested in history and culture, the Sarawak Museum and Chinese Museum are just a short distance away. Explore the rich heritage of Sarawak through fascinating exhibits and artifacts, showcasing the diverse cultures and traditions of the region. Don't miss the iconic Cat Monument, a symbol of Kuching's affectionate nickname as the 'City of Cats'. The Waterfront Hotel is also conveniently located near The Old Courthouse, a historic building that has been transformed into a vibrant hub for arts and culture. Discover local handicrafts, art galleries, and enjoy live performances in this beautifully restored colonial-era landmark. Carpenter Street, known for its traditional shophouses and bustling markets, is another must-visit destination for those seeking an authentic taste of Kuching. Immerse yourself in the local culture by visiting Tua Pek Kong, a Chinese temple that dates back to the 19th century. Marvel at the intricate architecture and pay your respects to the deity worshipped by the local Chinese community. Art enthusiasts will appreciate the Textile Museum, which showcases a wide collection of traditional textiles and handicrafts from the region. For a touch of whimsy, keep an eye out for the charming Orang Utan Murals scattered throughout the city. These vibrant and larger-than-life artworks pay homage to the endangered orangutans that inhabit the rainforests of Borneo. Finally, don't forget to visit the Kuching Mosque, an architectural gem that blends modern and traditional elements, offering a peaceful sanctuary for prayer and reflection. With its central location and proximity to these captivating landmarks and attractions, The Waterfront Hotel is the perfect base for exploring the vibrant surroundings of Kuching, Malaysia.

A Culinary Adventure Awaits

When it comes to dining options, The Waterfront Hotel's location is a food lover's paradise. Just a stone's throw away, you'll find Topspot Food Court, a vibrant and bustling hawker center known for its fresh seafood and local delicacies. For those craving authentic Indian cuisine, Ceylonese Restaurant Sdn Bhd is a must-visit, serving up flavorful dishes that will tantalize your taste buds. If you're in the mood for traditional Dayak cuisine, Rumah Asap Tabuan Dayak offers a unique dining experience with its rustic ambiance and mouthwatering specialties. Lepau Restaurant is another local favorite, renowned for its fusion of Sarawakian and Western flavors. For a sizzling hotpot experience, head over to Annuar BBQ Steamboat, where you can indulge in an array of fresh ingredients cooked to perfection at your table. Sharing Downtown is the perfect spot for those seeking a cozy and intimate atmosphere, serving up delectable Western and Asian fusion dishes. Chong Choon Cafe is a beloved local institution famous for its aromatic kolo mee, a traditional Sarawak noodle dish. RJ Cafe @ Padungan is a trendy cafe that offers a variety of Western and Asian dishes, perfect for a casual meal or a quick coffee fix. The Junk, a quirky restaurant housed in a converted warehouse, serves up delicious Asian fusion cuisine with a modern twist. And last but not least, KING LAKSA SARAWAK (ICOM SQUARE) is a must-visit for lovers of the iconic Sarawak laksa, a spicy and aromatic noodle soup that is a culinary delight. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat during your stay at The Waterfront Hotel.

Shop Till You Drop at The Waterfront Hotel's Surrounding Shopping Landmarks

The Waterfront Hotel is located in the heart of Kuching, Malaysia, surrounded by a vibrant shopping scene. Just a stone's throw away, you'll find Plaza Merdeka, a modern shopping complex offering a wide range of retail outlets, restaurants, and entertainment options. If you're looking for unique local handicrafts and artifacts, Unika Borneo Art & Artifacts is the place to go. This charming boutique showcases an impressive collection of traditional and contemporary Bornean artwork. For all your everyday needs, Mr Clean and City Laundry are conveniently located nearby. If you're a bookworm, make sure to visit Popular Book Co, a popular bookstore that offers a wide selection of books, magazines, and stationery. And for those looking to capture beautiful memories, Empress Studio specializes in professional photography services. With these shopping landmarks just steps away from The Waterfront Hotel, you'll have plenty of options to indulge in retail therapy and immerse yourself in the local shopping culture.

Affordable Luxury at The Waterfront Hotel

Indulge in the perfect blend of luxury and affordability at The Waterfront Hotel in Kuching, Malaysia. With an average room price of just $102, this stunning hotel offers an exceptional value for travelers seeking a memorable stay. Compared to the average price of a hotel room in Kuching, which stands at $45, The Waterfront Hotel provides an unparalleled experience without breaking the bank. Despite its affordable rates, this hotel does not compromise on quality or comfort. Each room is tastefully decorated, featuring modern amenities and breathtaking views of the city or the Sarawak River. Whether you are traveling for business or leisure, The Waterfront Hotel offers an unbeatable combination of affordability and luxury. From the moment you step into the elegant lobby, you will be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of exceptional. So why settle for less when you can experience the best? Book your stay at The Waterfront Hotel today and embark on an unforgettable journey in Kuching.

Wonderful Service and Friendly Staff at The Waterfront Hotel

The Waterfront Hotel in Kuching, Malaysia has received rave reviews from its customers for its exceptional service and friendly staff. Guests have consistently mentioned how helpful and accommodating the hotel staff are, making their stay truly enjoyable. From the moment you step into the hotel, you are greeted with warm smiles and a willingness to assist. The staff go above and beyond to ensure that all your needs are met, making you feel like a valued guest. Additionally, the hotel rooms have been praised for their comfort and cleanliness, providing a relaxing and pleasant atmosphere throughout your stay. With its great location and excellent facilities, The Waterfront Hotel is definitely a top choice for your stay in Kuching.

A Perfect Blend of Comfort, Convenience, and Exceptional Service

The Waterfront Hotel in Kuching, Malaysia, has garnered an impressive overall rating of 8.9 from satisfied guests. This remarkable score is a testament to the hotel's commitment to providing a memorable and enjoyable stay for its guests. With exceptional ratings in various aspects, including value for money, facilities, cleanliness, location, and staff performance, The Waterfront Hotel is a top choice for discerning travelers seeking a perfect blend of comfort, convenience, and exceptional service. One of the standout features of The Waterfront Hotel is its excellent value for money. With an impressive rating of 8.7, guests can enjoy a luxurious stay without breaking the bank. The hotel offers a range of modern facilities that cater to the needs of both leisure and business travelers. From a well-equipped fitness center to a refreshing swimming pool, guests have access to everything they need for a comfortable and enjoyable stay. When it comes to cleanliness, The Waterfront Hotel truly excels with a rating of 9.0. Guests can rest assured that their rooms will be impeccably clean and well-maintained, providing a relaxing and hygienic environment. Additionally, the hotel's prime location, with a remarkable rating of 9.4, ensures that guests are conveniently situated near popular attractions, shopping malls, and dining options, allowing them to make the most of their time in Kuching. The attentive and friendly staff, who have received a commendable rating of 9.0 for their performance, go above and beyond to ensure that every guest feels welcomed and well taken care of during their stay at The Waterfront Hotel.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

128 mentions

Housekeeping

84 mentions

Swimming Pool

57 mentions

Food & Dining

33 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alcohol
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Café Via Mare
  • Cuisine: Local
  • Menu: Buffet

Location

68, Jalan Tun Abang Haji Openg, Kuching City Center, Kuching, Malaysia, 93000
Exceptional
Location

9.4

Airports
  • Kuching International Airport (KCH)
    8.0 km
  • Tanjung Manis Airport (TGC)
    117.6 km
Hospital or clinic
  • Klinik Kesihatan Jalan Masjid
    270 m
Shopping
  • Satok Weekend Market
    2.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kuching Esplanade
    260 m
  • Sarawak Museum
    420 m
  • Chinese Museum
    490 m
  • Cat Monument
    1.2 km
  • Sarawak Orchid Garden
    2.0 km
  • Cat Museum
    3.3 km
  • Semenggoh Nature Reserve
    17.8 km
  • Mount Santubong
    19.5 km
  • Sarawak Cultural Village
    21.5 km
  • Jong's Crocodile Farm & Zoo
    22.9 km
Nearby landmarks
  • Textile Museum
    40 m
  • Harmony Arch
    60 m
  • Plaza Merdeka
    60 m
  • Main Post Office
    70 m
  • Visitor's Information Centre, Kuching
    80 m
  • Empress Studio
    90 m
  • The Ranee Museum
    100 m
  • Brooke Memorial
    120 m
  • Sang Ti Miao
    130 m
  • Left And Right Artisan Handcraft
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
Getting around
  • Airport transfer fee15 MYR
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)55 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 208
  • Room voltage220
  • Year property opened2015

Reviews of The Waterfront Hotel from real guests

Provided by verified guests of Agoda
8.9
Location9.4
Cleanliness9.0
Service9.0
Facilities8.7
Room comfort and quality8.7
Value for money8.7
High score for Kuching
Rating
9+ Exceptional (1,302)
8-9 Excellent (366)
7-8 Very Good (391)
6-7 Good (106)
<6 Below Expectation (101)

Show reviews that mention 

Showing 2,266 verified guest comments
12345
10.0
Exceptional
Rinawati from Malaysia
Family with young children
Deluxe Family
Stayed 6 nights in April 2023

Good choice!”

All staff is very friendly from I checkin until checkout.stay for 7D 6N .non to complain.have free parking.everything you need is in the room.even emergency sewing kit 😂 My clothes accidentally torn and my kids found sewing kit in the wardrobe.I’ve traveled so many countries,this is first time met that hotel have given this thing in the hotel room🤣 7 years not back to my hometown,never thought all around waterfront already change to a very beautiful town😍 This hotel very convenient,don’t need to worry about transportation to find food.just go downstairs have Starbucks,mcD,kfc and many more 😁 I will come to this hotel again for sure !

Reviewed May 07, 2023

Dear Rinawati, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is our pleasure to have you as our guest and we are pleased to know that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager

Responded May 10, 2023
The Waterfront Hotel
10.0
Exceptional
Clare from Australia
Solo traveler
Premier King
Stayed 3 nights in April 2023

Large rooms and excellent location”

I stayed here for 3 nights and did not regret my choice at all. I was a bit worried that all of the other hotels were about a kilometre away and that perhaps it would be a bit quiet but the opposite was true. It’s right near Little India and Chinatown and infront of the waterfront area which has a nightly light/fountain show so there’s alot going on. The room was really spacious and clean and I had a view of the river which was pretty spectacular at night. The breakfast buffet was excellent. Lots of Asian and Western choices including fresh fruit and salad if you’re looking for something healthy (as well as roti and cake if you’re not). I had a really early flight on my last day so they proactively arranged a takeaway breakfast for me including an omelette, sausage, beans, toast and yoghurt. I didn’t ask for it. They just offered it when I booked my early taxi with them. If I ever end up back in Kuching I would stay here again.

Reviewed April 13, 2023

Dear Clare, Thank you for your stay with The Waterfront Hotel and for having taken the time to write about your experience. We are glad that you found yourself staying comfortably in our room and enjoyed the hotel views. We are pleased to hear of your pleasant stay with us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Serene MarCom Manager

Responded April 18, 2023
The Waterfront Hotel
10.0
Exceptional
Tuck from Malaysia
Family with young children
Deluxe Family
Stayed 4 nights in February 2023

Fabulous stay in Sarawak, Kuching”

The Waterfront Hotel definitely lives up to its name as a highh-quality hotel, and here's why: 1. Its strategic location The hotel is located at the centre of the town, surrounded by old streets, hence many unique traditional eateries are within walking distance. It is also near places of interests such as the Rajang River, the old residence of the Brookes and a newly built Borneo Cultures Musuem (which can take a whole day to fully expl9ore itself) Plus, its right beside a shopping mall which makes it convenient for guests to get whatever they may need. 2. The service itself The rooms in the hotels are always well maintained, and cleanliness will never be a concern. The staff therre are friendly and approachable, not to mention quick and willing to answer to requests. More so, they often approach to provide service rather than passively waiting around which I find helpful and truly do appreciate.

Reviewed March 04, 2023

Dear Tuck, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is always delightful to welcome you back! We are grateful for your patronage in addition to the compliments extended. We are more than pleased to know that you had a wonderful stay and that our hospitality left you feeling satisfied. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. Looking forward to have you back with us again, see you soon! Kind regards, Serene MarCom Manager

Responded April 10, 2023
The Waterfront Hotel
10.0
Exceptional
Istifa from Malaysia
Couple
Premier King
Stayed 1 night in March 2023

Highly recommended”

I am a local Kuchingite myself and if I had to choose one hotel for a weekend staycation, it’ll be The Waterfront Hotel as it’s located at a prime area, in the heart of Kuching town itself. It’s sharing a building with Plaza Merdeka, one of the malls in Kuching so you can just go to the lobby and it’s connected directly to the entrance (Please keep in mind it’s not really the best imo, please look up The Spring or Viva City for a better shopping mall experience instead) and located right in front of the waterfront bank. I highly recommend you to choose a room with a river view. Breakfast is decent, staffs are helpful, I really enjoyed the rooms service menu especially the fried chicken, eaten after a cold evening spent swimming at the pool. Love the view from the infinity pool. It is closed at 7pm to give way for the diners (the pool is located right next to the hotel dining area). Complimentary parking is provided. The TV channels are limited just in case you want to bring kids who might wanna watch cartoons, it’s advisable to bring your own laptop. There’s also a lot of eating places which are just a stone throw away from the hotel. 2-3 minutes walk and you’ll find the infamous India Street. There’s also restaurants with good quality food and amazing ambiance for hanging out such as Commons, The Round Tower etc right behind the building. What else is there to say. I enjoyed my stay here and will come again for a weekend getaway with my family

Reviewed March 04, 2023

Dear Istifa, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you had a wonderful stay with us. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. Kind regards, Serene MarCom Manager

Responded April 10, 2023
The Waterfront Hotel
9.6
Exceptional
Mayrilene from Brunei Darussalam
Couple
Premier King
Stayed 1 night in May 2023

Birthday Stay”

Thank you so much, TWH! I came in after 12.30pm and was able to check in early as my room was ready. The lobby has stationed Welcome Drinks & Snacks for the guests and this is a brilliant point for 5 star hotel. Guest love this gesture. Room was splendid. I got the River View from 5th Floor. Amazing amazing room. Super clean and spacious toilet. Only minor maintenance require - door handle was wonky, screw coming off which is a hazard to guests esp with kids. Please get this fix. As it was my birthday when I checked in, they complimented me with a birthday cake via Room Service. A little goes a long way and this hospitality team is doing great! Everything abt this hotel is spot on: location, shopping mall, park, food, hospitality. Even meeting the Owner of the hotel, Oyen (the cat) was a lovely experience. Would recommend :)

Reviewed May 12, 2023

Dear Mayrilene, Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is our pleasure to have you as our guest and we are more than pleased to know that you loved the services extended by our professional team. Our team will be delighted to read your compliments on their hospitality. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Serene MarCom Manager

Responded May 18, 2023
The Waterfront Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss