Urban Inn, Jitra

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 188, Jalan PJ 2, Pekan Jitra, Jitra, Alor Setar, Malaysia, 06000

Highlights

Front desk [24-hour]

Easy access to check in even though past midnight.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Family room

Kitchen

Room service

Laundry

About us

Welcome to Urban Inn, Jitra - the perfect boutique hotel for two travelers seeking a comfortable and convenient stay. Experience a blend of tranquility and urbanity at Urban Inn, where your comfort and exploration are the top priorities. Unwind in air-conditioned rooms with city skyline and mountain views. Enjoy modern amenities like complimentary Wi-Fi, a safe, and a refreshing shower. Indulge in diverse dining options, including food delivery, a coffee shop, and room service. Located in Jitra, Alor Setar, Urban Inn offers relaxation and excitement. Explore nearby attractions like Jitra Mall and experience the friendly neighborhood atmosphere. Discover comfort, convenience, and adventure at Urban Inn, Jitra. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

14 travelers have booked today.

Location 8.9
Value for money 8.8
Cleanliness 8.6
Service 8.6

Based on 6,337 verified reviews

Location

8.9

Value for money

8.8

Cleanliness

8.6

Service

8.6

Facilities

8.2

See map

8.9Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Kedah Paddy Museum
11.9 km
Kedah State Museum
14.8 km
Menara Alor Setar Tower
15.8 km
Aman Central
16.1 km
Zahir Mosque
16.6 km
Closest landmarks
Pasaraya SR Ceria (Jitra) Sdn Bhd
40 m
Klinik Pergigian Dr. Salmee & Dr. Rusli
80 m
Cindy Dental Surgery
100 m
Klinik Won
100 m
Poliklinik Perubatan Kubang Pasu
140 m

Good to know

Value for money8.8
Location rating8.9
Nearest airportSultan Abdul Halim Airport (AOR) - Malaysia
Distance to airport7.2 km

Rooms available at Urban Inn, Jitra

Superior Twin
...
  • Room size: 17 m²/183 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Twin No Window
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Quad
...
  • Room size: 30 m²/323 ft²
  • 2 king beds
  • 2 king beds
Enter dates to see prices
Deluxe King
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 17 m²/183 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Quad
...
  • 2 king beds
  • 2 king beds
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Quad
...
  • Room size: 30 m²/323 ft²
  • 2 king beds
  • 2 king beds
Enter dates to see prices
Deluxe Twin No Window
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! Urban Inn, Jitra offers hot water linen and laundry washing at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Urban Inn, Jitra has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Urban Inn, Jitra's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Urban Inn, Jitra was built in 2017.

Urban Inn, Jitra has a total of 48 rooms.

Verified past guests that have stayed at Urban Inn, Jitra had an average nightly stay of 1 night at this property.

Urban Inn, Jitra's most popular month where verified tourists have stayed the most is in December.

The average room rate for Urban Inn, Jitra in the past month is 75.12 MYR, compared to city's average of 218.47 MYR.

Urban Inn, Jitra can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Past solo travelers that have stayed at this property have given Urban Inn, Jitra an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Urban Inn, Jitra an average rating of 9.0. You can look up on more specific customer ratings, and feedback for this property down in the review section.

More about Urban Inn, Jitra

More about Urban Inn, Jitra

Experience Comfort and Convenience at Urban Inn, Jitra

Welcome to Urban Inn, Jitra, a charming 3-star hotel located in the vibrant city of Alor Setar, Malaysia. With its convenient location, modern amenities, and warm hospitality, Urban Inn offers a comfortable and memorable stay for both business and leisure travelers. Step into the hotel's contemporary lobby and be greeted by friendly staff who are ready to assist you throughout your stay. Check-in is available from 03:00 PM, allowing you to settle in and start exploring the city at your own pace. The hotel, built in 2017 and recently renovated in the same year, showcases a fresh and stylish design, ensuring a pleasant ambiance for guests. Urban Inn boasts 48 well-appointed rooms, each thoughtfully designed to provide a cozy and relaxing atmosphere. Whether you are traveling alone, with a partner, or as a family, there is a room type to suit your needs. The rooms are equipped with modern amenities such as air conditioning, a flat-screen TV, free Wi-Fi, and a private bathroom. With comfortable beds and tasteful decor, you are guaranteed a restful night's sleep after a day of exploring Alor Setar's attractions. Families traveling with children will appreciate Urban Inn's child policy. Children between the ages of 0 to 11 can stay free of charge, making it an ideal choice for a family getaway. The hotel's friendly staff are always on hand to ensure a comfortable stay for families, providing extra bedding or amenities upon request. Check-out is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast at the hotel's on-site restaurant or explore the nearby attractions before bidding farewell to Urban Inn. Whether you are visiting Alor Setar for business or pleasure, Urban Inn offers a convenient and welcoming retreat for all travelers.

Convenience at Your Fingertips at Urban Inn, Jitra

At Urban Inn, Jitra, we strive to provide our guests with the utmost convenience during their stay. With a range of top-notch facilities and services, we ensure that your needs are met and exceeded. One of the key conveniences we offer is our room service. Whether you're craving a late-night snack or a full meal, our dedicated staff is available to deliver delicious dishes right to your doorstep. Indulge in a delectable feast from the comfort of your room, allowing you to relax and unwind without having to step outside. Stay connected throughout your stay with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the web, our high-speed internet access ensures that you're always connected. Share your travel experiences with friends and family or plan your next adventure in Alor Setar, all with the convenience of reliable Wi-Fi. In addition, our hotel features a convenient store on-site. Forgot to pack some essentials? No worries. Our well-stocked convenience store offers a wide range of products, from toiletries to snacks, ensuring that you have everything you need right at your fingertips. To make your stay even more hassle-free, we provide daily housekeeping services. Our dedicated team of housekeepers will ensure that your room is always clean and tidy, allowing you to fully enjoy your time at Urban Inn, Jitra. Experience the ultimate convenience at Urban Inn, Jitra, where we prioritize your comfort and satisfaction. Book your stay with us today and enjoy a truly hassle-free experience in Alor Setar, Malaysia.

Convenient Transport Facilities at Urban Inn, Jitra

At Urban Inn, Jitra, guests can enjoy the convenience of various transport facilities during their stay. The hotel offers a spacious car park onsite, ensuring that guests can easily park their vehicles without any hassle. Whether you are traveling by car or renting one during your visit, the car park at Urban Inn provides a safe and secure space for your vehicle. Please note that car park charges are applied, ensuring the availability of parking spaces at all times. This convenient facility allows guests to explore Alor Setar and its surrounding areas with ease, knowing that their vehicles are well taken care of.

Indulge in a Culinary Journey at Urban Inn, Jitra

At Urban Inn, Jitra, guests can embark on a delightful culinary journey with a range of dining facilities to suit every palate. Start your day with a freshly brewed cup of coffee at the cozy coffee shop, where you can enjoy a peaceful morning while savoring the aroma of a perfectly roasted blend. For a more substantial meal, head to the on-site restaurant, where a diverse menu awaits. From local delicacies to international favorites, there is something to satisfy every craving. The restaurant also offers halal options, ensuring that all guests can dine with peace of mind. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available at Urban Inn, Jitra. Whether you're craving a late-night snack or a full-course meal, the attentive staff will deliver delicious dishes right to your doorstep. For those who enjoy cooking their own meals, the shared kitchen provides a communal space equipped with modern appliances and utensils. Whip up a quick snack or prepare a feast with ease. To ensure a pleasant stay, Urban Inn, Jitra also offers daily housekeeping services. This ensures that your dining area is always clean and tidy, allowing you to fully enjoy your meals without any worries. Whether you choose to explore the local culinary scene or indulge in the comfort of your own space, Urban Inn, Jitra has the dining facilities to enhance your stay.

Comfortable and Spacious Room Options at Urban Inn, Jitra

Urban Inn, Jitra offers a variety of well-designed rooms to suit different travel needs. Guests can choose from the Superior Queen and Superior Twin rooms, both measuring 17 square meters, providing cozy yet comfortable spaces with either a Queen Bed or two Single Beds. For those seeking a touch of luxury, the Deluxe King and Deluxe Twin No Window rooms offer 20 square meters of space, featuring a King Bed or two Single Beds, respectively, ensuring a restful stay. For larger groups or families, the Quad room provides ample space at 30 square meters with two King Beds, making it an ideal choice for more spacious accommodations. Booking these rooms through Agoda guarantees you the best prices available, along with a hassle-free and seamless reservation process. Enjoy the convenience of secure bookings and exclusive deals, ensuring your stay at Urban Inn, Jitra is both affordable and stress-free. Whether you're traveling alone, as a couple, or with family, these room options provide the perfect blend of comfort and value.

Discover the Charming Town of Jitra in Alor Setar, Malaysia

Nestled in the heart of Alor Setar, Malaysia, Jitra is a charming town that offers a perfect blend of history, culture, and natural beauty. With its close proximity to the bustling city center, Jitra is an ideal destination for travelers looking to explore the best of both worlds. Immerse yourself in the rich history of Jitra by visiting the iconic landmarks such as the Jitra Clock Tower and the historical Jitra Fort. These architectural marvels not only showcase the town's heritage but also provide breathtaking views of the surrounding landscape. For nature enthusiasts, the nearby Bukit Wang Recreational Forest is a must-visit, offering lush greenery, cascading waterfalls, and serene hiking trails. In addition to its historical and natural attractions, Jitra is also known for its vibrant local markets and delicious street food. Take a stroll through the lively Jitra Night Market, where you can sample a wide variety of local delicacies and shop for unique souvenirs. Whether you're craving traditional Malaysian dishes or international cuisine, Jitra has an array of dining options to satisfy every palate. With its warm hospitality, picturesque landscapes, and cultural gems, Jitra in Alor Setar, Malaysia is a destination that will captivate your senses and leave you with unforgettable memories. Book your stay at Urban Inn, Jitra, and embark on an extraordinary journey through this hidden gem of Malaysia.

Convenient Transportation from the Airport to Urban Inn, Jitra

When arriving at the nearest airport to Alor Setar, Malaysia, getting to Urban Inn, Jitra is a breeze. The Sultan Abdul Halim Airport, located just a short drive away, is the primary gateway to the region. Upon arrival, travelers have several transportation options to reach their destination. One of the most convenient ways to get from the airport to Urban Inn, Jitra is by taxi. Taxis are readily available at the airport, and the journey takes approximately 30 minutes, depending on traffic conditions. The drivers are familiar with the area and can take you directly to the inn, ensuring a hassle-free journey. For those seeking a more budget-friendly option, public buses are also available. The airport is well-connected to the city's bus network, and travelers can take a bus to Jitra town, which is just a short distance from Urban Inn. From there, it's easy to catch a local taxi or walk to the inn, depending on your preference and luggage. Regardless of the transportation option chosen, guests will find Urban Inn, Jitra conveniently located in the heart of Jitra, Alor Setar. The inn offers comfortable and affordable accommodation for travelers, with spacious rooms and modern amenities. It's the perfect base to explore the surrounding attractions, such as the vibrant night markets and historical landmarks. With its convenient transportation options and prime location, Urban Inn, Jitra is an excellent choice for both business and leisure travelers visiting Alor Setar, Malaysia.

Explore the Surrounding Landmarks of Urban Inn, Jitra

Urban Inn, Jitra is conveniently located near several landmarks and attractions that offer a glimpse into the local culture and natural beauty of Alor Setar, Malaysia. Just a short distance away, you will find Politeknik Sultan Abdul Halim Muadzam Shah, a renowned technical institution that showcases the city's commitment to education and innovation. Take a leisurely stroll to Klinik Won and Klinik Desa, where you can experience the warm hospitality of the local healthcare providers. For those seeking more extensive medical facilities, Hospital Jitra and MPS Healthcare are within easy reach. Nature enthusiasts will appreciate the proximity of Bukit Tinggi, a picturesque hill that offers breathtaking views of the surrounding landscape. Take a hike through the lush greenery and immerse yourself in the tranquility of nature. If you're interested in local history, make sure to visit Laman Mahsuri Darulaman, a memorial park dedicated to the legendary Mahsuri, a figure deeply rooted in the folklore of Alor Setar. Lastly, don't miss the chance to indulge in some delicious frozen treats at JM Frozen, a popular local dessert shop. With its convenient location and diverse range of nearby landmarks, Urban Inn, Jitra is the perfect base for exploring the wonders of Alor Setar.

Convenient Public Transport Stations near Urban Inn, Jitra

Urban Inn, Jitra is strategically located near two major public transport stations, making it a convenient choice for travelers looking to explore Alor Setar, Malaysia. The Jitra Bus station is just a short walk away from the hotel, providing easy access to various destinations within the city and beyond. Whether you're planning to visit popular attractions, shopping centers, or even neighboring towns, the Jitra Bus station offers a reliable and affordable mode of transportation. Another nearby public transport station is Anak Bukit, which is also within close proximity to Urban Inn. This station serves as a transportation hub, connecting travelers to different parts of Alor Setar and its surrounding areas. From Anak Bukit, you can easily access other modes of public transport such as taxis and Grab cars, allowing you to explore the city at your own convenience. With these two well-connected public transport stations nearby, Urban Inn, Jitra offers guests the opportunity to conveniently navigate Alor Setar and make the most of their stay.

Indulge in a Culinary Adventure

When it comes to dining options, Urban Inn, Jitra is surrounded by a plethora of restaurants that will satisfy even the most discerning foodies. Start your culinary adventure at Restoran Tok Keramat Jitra, where you can indulge in authentic local dishes bursting with flavors. For those craving Middle Eastern cuisine, Arab Kitchen offers a delightful array of kebabs, hummus, and falafel. Meat lovers will rejoice at Port Kambing Bakaq, known for its succulent grilled lamb and juicy steaks. If you're in the mood for Thai cuisine, Sabai Dee Cafe is the place to be, serving up mouthwatering pad Thai and fragrant tom yum soup. Makcik Cafe is a charming spot for a cup of coffee and delicious homemade pastries. For those seeking traditional Thai dishes, Restoran Rung Reang is a must-visit, with its extensive menu of authentic flavors. Restoran 5 Utara is a popular choice among locals, offering a variety of Malaysian favorites such as nasi lemak and roti canai. Rosli Bihun Sup is renowned for its flavorful rice noodle soup, perfect for a comforting meal. Gemilang BurgerJitra Cafe is a great option for a quick bite, serving up juicy burgers and crispy fries. Lastly, Restoran TiTi Gajah is a hidden gem that specializes in delectable local delicacies. With such a diverse range of dining options just steps away from Urban Inn, Jitra, you'll be spoilt for choice during your stay.

Shop till you drop at Jitra Mall

Located just a stone's throw away from Urban Inn, Jitra, Jitra Mall is a shopper's paradise. This modern shopping complex offers a wide range of retail outlets, ranging from popular international brands to local boutiques. Browse through the latest fashion trends, shop for electronics, or indulge in some retail therapy at the beauty and wellness stores. After a day of shopping, recharge at one of the many cafes or restaurants in the mall, offering a variety of cuisines to satisfy your taste buds. With its convenient location near Urban Inn, Jitra Mall is the perfect place to spend a day exploring and shopping to your heart's content.

Affordable Luxury: Urban Inn, Jitra Offers Unbeatable Value

Discover the perfect blend of comfort, convenience, and affordability at Urban Inn, Jitra. With an average room price of just $20, this charming hotel provides exceptional value for your stay in Alor Setar, Malaysia. Compared to the average price of a hotel room in the city, which stands at $36, Urban Inn, Jitra offers an unbeatable deal. Despite its wallet-friendly rates, this hotel doesn't compromise on quality or service. Each room is thoughtfully designed with modern amenities and tasteful decor, ensuring a comfortable and enjoyable stay for every guest. Whether you're visiting Alor Setar for business or leisure, Urban Inn, Jitra is the perfect choice for budget-conscious travelers seeking a cozy and affordable accommodation option. Book your stay today and experience the exceptional value that Urban Inn, Jitra has to offer!

Clean, Friendly Staff, and Excellent Location

Urban Inn, Jitra in Alor Setar, Malaysia has received rave reviews from its satisfied customers. Guests have praised the excellent location, cleanliness of the hotel, and the sweet and friendly staff. The hotel is strategically located, making it convenient for travelers to explore the city. The rooms are well-maintained and spotlessly clean, ensuring a comfortable stay for guests. The staff at Urban Inn, Jitra is highly recommended for their good service and attentiveness. Visitors have also appreciated the value for money offered by the hotel. Overall, Urban Inn, Jitra is a great choice for those looking for a clean and friendly hotel with an excellent location.

A Perfect Blend of Value, Facilities, and Location

Urban Inn, Jitra in Alor Setar, Malaysia, is an exceptional hotel that has received consistently positive customer ratings. With an impressive overall score of 8.5, it is clear that guests have had a remarkable experience during their stay. The hotel's exceptional value for money, with a rating of 8.7, makes it an ideal choice for budget-conscious travelers seeking quality accommodation. One of the standout features of Urban Inn, Jitra is its excellent facilities, which have been rated at 8.0. Guests can enjoy a range of amenities, including a fitness center, swimming pool, and a restaurant serving delicious local and international cuisine. Whether you are looking to relax or stay active, the hotel has something to offer for everyone. Cleanliness is a top priority at Urban Inn, Jitra, and this is evident from its outstanding rating of 8.5. Guests have consistently praised the hotel's cleanliness, ensuring a comfortable and hygienic environment for all visitors. Furthermore, the hotel's prime location, with a rating of 8.8, is another reason why guests have been delighted with their stay. Situated in Alor Setar, Malaysia, the hotel offers easy access to popular attractions, shopping centers, and dining options, making it a convenient choice for travelers. Lastly, the staff performance at Urban Inn, Jitra has been highly rated at 8.4. Guests have commended the friendly and attentive staff who go above and beyond to ensure a memorable stay. Their warm hospitality and willingness to assist have left a lasting impression on many guests. Overall, Urban Inn, Jitra is a hotel that consistently receives positive customer ratings. With its exceptional value, excellent facilities, cleanliness, prime location, and outstanding staff performance, it is no wonder that guests have had nothing but praise for this remarkable hotel.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator unavailable
  • Food delivery
  • Ironing service
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]

Location

No 188, Jalan PJ 2, Pekan Jitra, Jitra, Alor Setar, Malaysia, 06000

Excellent8.9

Location

Airports
  • Sultan Abdul Halim Airport (AOR) - Malaysia
    7.2 km
  • Hat Yai International Airport (HDY) - Thailand
    75.3 km
Public transportation
  • Jitra Bus station
    2.6 km
  • Anak Bukit
    9.8 km
Hospital or clinic
  • Klinik Pergigian Dr. Salmee & Dr. Rusli
    80 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Kedah Paddy Museum
    11.9 km
  • Kedah State Museum
    14.8 km
  • Menara Alor Setar Tower
    15.8 km
  • Aman Central
    16.1 km
  • Zahir Mosque
    16.6 km
  • Muzium Di Raja
    16.6 km
  • City Plaza Alor Setar Shopping Mall
    16.7 km
  • Pekan Rabu Complex
    16.9 km
  • Wat Nikrodharam
    17.1 km
  • Rumah Kelahiran Mahathir
    17.4 km
Nearby landmarks
  • Pasaraya SR Ceria (Jitra) Sdn Bhd
    40 m
  • Klinik Pergigian Dr. Salmee & Dr. Rusli
    80 m
  • Cindy Dental Surgery
    100 m
  • Klinik Won
    100 m
  • Poliklinik Perubatan Kubang Pasu
    140 m
  • Big 10 Super Store
    180 m
  • Sayang Dialysis
    190 m
  • Klinik Pergigian Yeo
    220 m
  • Easy @ RHB Bank @ Jitra
    270 m
  • Klinik Pergigian
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Year property opened2017
  • Number of floors3
  • Number of rooms 48
  • Most recent renovation2017

Reviews of Urban Inn, Jitra from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.2
  • 8.8
  • 8.4
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 9.2

Most recent

  • Location score 8.9 out of 10 and is a high score in Alor Setar
    Location8.9
  • Value for money score 8.8 out of 10 and is a high score in Alor Setar
    Value for money8.8
  • Cleanliness score 8.6 out of 10 and is a high score in Alor Setar
    Cleanliness8.6
  • Service score 8.6 out of 10 and is a high score in Alor Setar
    Service8.6
  • Facilities score 8.2 out of 10 and is a high score in Alor Setar
    Facilities8.2
High score for Alor Setar

Rating

9+ Exceptional (924)
8-9 Excellent (240)
7-8 Very Good (351)
6-7 Good (89)
<6 Below Expectation (197)

Review summary

Powered by OpenAI

The hotel has clean and comfortable rooms with great location in the center of Jitra. Guests have easy access to various amenities such as Pizza Hut, 7 Eleven, bakery and cake shops, and Maybank. The hotel offers good value for money and excellent customer service with friendly and accommodating staff. The comfortable bed and pillow have also been appreciated by guests.

No elevator makes hotel unsuitable for wheelchairs, mentioned in reviews.

Did you find this review summary helpful?

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Showing 1,801 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Ainnur from Malaysia
    Solo traveler
    Superior Queen
    Stayed 1 night in October 2025

    “My Experience in Urban Inn”

    Im sorry i didn’t provide photos, i wish i could! I stayed here for two days. I love the surrounding and the streets are not “creepily quiet” — that means it is safe for me to stroll around. Shops are near, 7E, cu mart etc. First night in here, i was searching for soap and shampoo, i guess the staff forgot to put them for me — lucky me i brought a spare soap i could use for the night lol. I thought of going back to my hometown but i changed my mind (i love kedah) so, i extend for one more night — new room, and there, soap and shampoo in the toilet. I think it’s not something i should make a fuss about when i can just ask the receptionist for one — they were very nice and friendly! Overall, it was a great environment in here. I feel safe while solo and sleep comfortably :) Thank you!

    Reviewed October 21, 2025
  2. 10.0
    Exceptional
    Fauziah from Malaysia
    Solo traveler
    Superior Twin
    Stayed 2 nights in December 2025

    “Solo in Jitra”

    I stayed for 2 nights and my room was on 2nd floor. Just a reminder that there is no lift here. If you have big luggage, you can experience travelling in Tokyo - lugging your bags up and down the metro's stairs. This is not a complain about the stair. Just a reminder. I had room with 2 single beds. The room is clean. Water is provided by Coway on the same level. Jug was provided by the hotel. The room was brightly lighted. The water pressure was good. Multiple plugs available in the room. For sejadah, ask at the registration. The hotel is on shopping area. There is a pharmacy next door. Baker's Cottage and Pizza Huts very close by. Accross the road, a few local stalls thats open till late.

    Reviewed January 03, 2026
  3. 9.6
    Exceptional
    Syahid from Malaysia
    Family with young children
    Superior Twin
    Stayed 1 night in November 2025

    “Overall good stay”

    Travelling with my wife and 2 toddlers, upon arrival the check in process went smoothly. But parking is open public parking so need to go around 2 - 3 times to get the closest parking spot. Room-wise, the air feels clean with good air-conditioning. The linens are clean and good water pressure with water heating. For a quick stay, no problems as for my kids. Just enough room for them to play around. As for the facilities, it's a basic yet adequate. No kettle and mini bar in the room but they provide hot and cold water dispenser. And also ironing room.

    Reviewed November 09, 2025
  4. 10.0
    Exceptional
    Nurullafuziah from Malaysia
    Business traveler
    Superior Queen
    Stayed 1 night in September 2025

    “NICE NEW HOTEL !”

    I stayed here for one night for work purposes. It’s a nice and fairly new hotel. Hopefully, in the future, a lift can be added for the convenience of elderly guests. The breakfast was simple but nice, and the room price (below RM100 including breakfast) is very affordable. Room cleanliness can be improved, but the water pressure was excellent, and the staff were very friendly. Overall, it was a good experience, and I would be happy to stay here again if I come to Jitra. Thank you.

    Reviewed September 23, 2025
  5. 10.0
    Exceptional
    Izzamuddin from Malaysia
    Solo traveler
    Superior Queen
    Stayed 2 nights in August 2025

    “Exceptional Stay Experience”

    This place nailed it with cleanliness and friendly staff, making the whole experience enjoyable. The amenities were top-notch, and the breakfast offered a great start to the day. Plus, the location was perfect for exploring, with everything within walking distance. Housekeeping maintained high standards throughout my stay, ensuring comfort and convenience at every turn. Overall, an outstanding choice that I would highly recommend.

    Reviewed December 15, 2025
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